Daily Express, Phase 1

Relocation. Case study - December 2015


Founded in 1974, Northern and Shell Media Group has become a major force in British and worldwide news outlets, with a UK audience of more than 1.7 million. Titles include The Daily Express, Daily Star and celebrity magazines OK! New! and Star. The company operates in all major areas of publishing, with diverse interests in new media, print, distribution, investment and property. SynergyPlus’ initial engagement with Northern and Shell began shortly after their successful acquisition of Channel 5 in early 2011.

The challenge

Project 1. The team at SynergyPlus were aware that the sites they already provided services for would be closed and relocated to the company’s headquarters at 10 Lower Thames Street, EC3. SynergyPlus would be assisting with the successful termination of contracts at the previous sites.

Project 2. The relocation of their West Ferry Printworks to a new, state-of-the-art facility located within the Vauxhall Business Mall enterprise zone.

The Synergy solution

The team at SynergyPlus are frequently required to work closely with in-house IT departments. This relationship enabled the successful termination of contracts at the previous sites. The effectiveness of this resulted in group head of IT, Simon Cohen promising to allow SynergyPlus to tender for future projects.

The decision to relocate their West Ferry Printworks provided an opportunity for SynergyPlus to tender for a range of fully outsourced services, including; Hosted IP telephony, support agreements, Data Connectivity and a cordless DECT phone solution across the whole site, including ‘man down’ facilities.


Following detailed discussions with Northern and Shell, SynergyPlus were awarded a long-term managed services contract for the Luton site in June 2011. The project was completed on time and on budget in November 2011.

Following the success before, during and after the project, SynergyPlus maintained a strong working relationship with Northern and Shell, discussing working together in other areas of the business.

Click here to read Northern and Shell – Phase 2, Corporate WAN replacement.

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