One On One Service

SynergyPlus’ ethos is to work with all clients on a consultative, trusted advisor basis. It is important that we understand the journey you wish to take your business on over the next 12-36-60 months, to allow us to understand how our products, service and experience can align itself with your business objectives.

We take the time to understand your business at a deeper level, ensuring that the solutions are well tailored to your needs, clearly demonstrating to the business’ stakeholders how the benefits will directly improve the way in which your staff work with each other and your clients, improving productivity, business efficiencies and clear lines of communication. Our Business Solution Consultants will be available throughout our partnership, from the initial meeting, through to demonstration, deployment and after sales care.

We understand that when there is a problem, you do not want to waste valuable time waiting in a support queue to speak to someone – therefore we do not have a queuing system, nor do we have “press 1 for this department and 2 for that department” – we offer direct phone numbers, direct email address, real people to speak to with values akin to Private Banking.

Your Business Solution Consultant will always be on call to help you – be it a new project, or perhaps you’d like to discuss some new ideas you have, perhaps you’d like to tap into the knowledge they have in key areas. You can be assured that you will always receive honest impartial advice, even if it means SynergyPlus do not make a sale. If it’s the right advice for you and your business – that’s the advice you will receive. Our ideology is built on earning your trust and having a long-term relationship. By offering the right advice we’re confident there will be a day when you’ll look to do business with SynergyPlus.

Whether your initial requirement is about Hosted IP Telephony, Photocopiers or IT Helpdesk Support, we will treat any advice as the start of our relationship with our objective being to help you across the three key Office Solution areas of Voice & Data, IT and Photocopiers when the time is right for you.

To find out more about our One-to-One service, please call us on 0800 915 6666 or contact us.