Business As Usual Despite Major Upgrade Programme

Case study overview – December 2014


Working with Northern and Shell Media Group since 2011, SynergyPlus have successfully supported the relocation of their West Ferry Printworks to a state-of-the-art facility, migrated their offices to SIP
Trunks or Hosted IP Telephony, rolled out a new Gigabit Corporate WAN and Internet access; whilst securing significant cost savings in the process.

Phase 1 – Relocation of West Ferry Printers

Working closely with Express Newspapers’ in-house IT department, SynergyPlus secured a contract for a range of outsourced services, including; hosted IP telephony, support agreements and a cordless
DECT phone solution – with “man-down” security - at the new print facility based at near to Luton Airport.

Phase 2 – Corporate WAN replacement

SynergyPlus delivered a highly resilient, secure, gigabit WAN and Internet access which was deployed across all of Northern and Shell’s UK sites and their Luxembourg offices. Improving network bandwidth
speeds, reducing costs and dovetailing the roll-out of services.

Phase 3 – SIP and Hosted IP roll out

The move to SIP and Hosted IP Telephony allowed Northern and Shell to retain their long-standing DDI ranges, which injected a valued, flexible, highly resilient, disaster recovery strategy in the event
of an outage.


SynergyPlus came to my attention when N&S purchased Channel 5 Broadcasting Ltd. I was impressed with their professionalism as we rationalized the Channel 5 business and subsequently asked them to
pitch for the IT contract at our Westferry Printers division which they won based on a combination of understanding our vision, price and performance. As other contracts within the group have come up
for renewal, the rapid advances in technology and with the group as a whole evolving, SynergyPlus have become our partner rather than just a supplier of services, and have successfully helped us navigate a path through the current and in to the future.
Simon Cohen, Group Head – Technology, Northern & Shell Media

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