Business Telephony And Data Solutions
IP Technology is changing the way that businesses communicate. Many companies are now recognising the benefits that business IP telephone systems can bring. IP solutions help to maximise investment in business communications systems and brings them into to the 21st century with either a software upgrade or the connection of an IP convert box or IP gateway.
The next generation of innovative business critical voice services is here, delivered over BT’s 21st Century Network and brought to you by the award winning team at SynergyPlus.IP Solutions
Business phone lines
Talking to customers on the phone is still one of the most critical aspects of any business. The quality and reliability of this type of communication can have a considerable impact on your businesses success.Business phone lines
With experience in the telephone system market place since deregulation in the 1980’s, SynergyPlus has an outstanding knowledge of the phone system hardware market.System maintenance
The Importance of Efficient Communications
Are your communications doing as much as they could be? Inefficient equipment can needlessly reduce the productivity of an enterprise. If you feel like your business needs better technology, but don’t know where to start, we can select and implement business data and communications solutions based on your specific needs.
“50% of workers experience project delays on a weekly basis because a key decision maker can’t be reached.” Forrester Research
“22% of monthly deadlines are missed because the right person can’t be found at the right time.” Sage Research
“The average cost of not responding to a potential new business enquiry is over £20,000.” Critical Response Time Index 2009
BT IP Systems
BT Wholesale IP Voice Services (IPVS) – which is delivered over BT’s 21st Century Network and is embedded as a core part of their IP-Exchange – is a powerful, reliable alternative to ISDN Channels and traditional telephone systems (PBXs).
SynergyPlus were one of only ten UK providers to trial BT Wholesale’s Carrier Grade Next Generation Voice Services, which is delivered as Communications-as-a-Service (CaaS).
Our creative and bespoke solutions allow your business to utilise modern features such as Disaster Recovery, CTI, Click to Dial, Unified Messaging (voicemail to email), Call Recording, Mobile Twinning, Simultaneous Ringing and Hot Desking, all deployed across your entire business with minimal fuss. Systems can be set up on a per user basis, removing the old PBX model of spending large amounts of capital on a ‘box on the wall’ that not everyone will need to use.
Plus, as on-going investment is made into new innovative products and services, these are launched into the marketplace and your business will be able to take full advantage of the latest products with more capital investment.
SynergyPlus work closely with clients to explore their current systems and recommend changes based on current setups. We will look into business critical areas such as mobility, efficiency and reliability, advising on areas where these can be improved. Whatever solutions we recommend, they will fit the following decision criteria:
- Ease of Use
- Feature rich CaaS - Unified Communications & Disaster Recovery
- Total cost of ownership
- Availability of support
- Regional distribution differences
- Investment Protection
- Consumer satisfaction reports
Now that Hosted IP and Sip Trunking solutions have developed into mature technologies there are a range of options available depending on the needs of your business. We are proud resellers of BT Wholesale’s IPVS product set and the use of this service together with our experience and commercially minded attitude will help make your business communications more reliable and efficient.
What to look for in your Business IP Telephone Systems
SynergyPlus recently used the following “Critical Capabilities” criteria to gauge the solutions deployed for clients.
Important points to consider when assessing Next Generation Voice Services:
- Hosted IP is now considered mature technology and is now beyond the early adopter stage, resulting in more viable vendors.
- Differentiators should include service, support, cost of ownership, investment protection, and happy existing customers.
- Hands-on use of the product is worthwhile.
- 3 to 5 year projections.
- Finally, it's important to talk to users from organizations that have deployments similar to yours to best gauge actual customer experiences.
SynergyPlus are experts in all areas of business communications, including IP PBX phone systems, business call packages, hosted VoIP and business IP telephone systems. For more information on how we can help your company, please call us on 0800 915 6666, fill out our contact form or email firstname.lastname@example.org.
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