Business IP PBX Phone Systems And Carrier Grade Hosted IP Solutions
Often the first point of contact between a business and prospective clients, your business telephone system should promote clear lines of communication between staff and clients to maximise business potential. At SynergyPlus, we recognise this and provide bespoke solutions for your business to reach that potential.
We offer powerful Carrier Grade Next Generation Voice Services provided on a Communications-as-a-Service (Caas) basis from market leaders such as BT Wholesale. By combining these products with your existing telephone system, or via a new IP PBX or an outsourced Hosted IP platform, you can achieve your goals by reducing costs and promoting greater efficiency within the business.
Identifying the Best Office Phone System for Your Business
Our approach begins with inspecting and evaluating your existing business phone system, it’s users and the way your business uses it, in order to identify areas for improvement. We take a consultative approach and work closely with you to identify your business telephony needs, working towards building a tailored and effective business communication solution to optimise interactions with clients, suppliers and staff.
- Disaster Recovery – auto failover.
- Flexible Working Practices - hot-desking, remote workers.
- Business Continuity.
- Outsourced management of communications platform and low cost of ownership.
- Unified Communications - mobility, twining/simultaneous ringing, Softphones (iPhones/iPads/android and PC/Macs) and unified messaging.
- Call Recording for fixed lines and mobile calls.
- Computer Telephony Integration (CTI) – “click-to-dial” and “screen popping”.
- CRM integration – Salesforce, ACT!, Sage, Sugar CRM to name but a few.
- Call Management Software.
- Flexible inbound call routing.
We will also assist you in identifying the best type of telephone line connection suited to your needs, including ISDN, BT analogue lines and next-generation voice applications such as SIP Trunks from BT Wholesale.
With You Every Step of the Way
Upon choosing your options, you will be assigned an experienced and dedicated Project Manager who will oversee all aspects of installation, programming, training, maintenance and support of your new system.
Many of our engineers and project managers come from a development and technical support background, having worked with some of the largest providers and manufacturers. Once your system has been installed, Operation Department Managers and maintenance staff will be on call to ensure that your new system continues to run with consistence and efficiency.
If you’re looking at a new telephone system for your business then you’ll probably be considering an IP business phone system (IP PBX) where the main control unit is in your office or a Hosted IP Solution (where everything is outsourced housed off-site in “The Cloud”).
IP PBX Phone Systems
In an age where services are moving into “The Cloud” many business clients prefer to have the business benefits that IP can offer but retain the ownership and management of that platform on their site.
Talk to us today
Monday - Friday 08:00-18:00
0800 915 6666